terms and conditions

Please see our terms and conditions below. If you have any questions or concerns about the information, please contact us.

Product Disclaimer
Products offered by Just Hanging are individually handcrafted, one of a kind creations and not factory manufactured. Designs may have subtle variations from one piece to the next due to materials and handcrafting. Therefore each piece has its own desirable uniqueness.

Suitability of Design
Just Hanging does not have the ability to test every new idea, concept and/or material. Any person who purchases from Just Hanging, acknowledges that the design or material may not have been tested and may not be suitable for the customers intended purpose. Sometimes even great designs or materials “just don’t work”.

Product Weights
Although comparing past product weights and the weights of similar items is generally used to predict what a custom product’s final weight might be, there is no way to guarantee the final weight of a product. Any product weights given by Just Hanging are to be used as a rough idea only. These weights are not to be considered part of your agreement to purchase a product from Just Hanging.

Weight Ratings
If a “weight rating”, “breaking strength” or “safe working load” of a particular material or component is known by Just Hanging, we will make every effort to cleary indicate it within this web site. Any published weight ratings are to be used for information purposes only. It is solely your responsibility to judge the suitability of products offered by Just Hanging.

Warning
Outdoor activities in any form, including but not limited to camping and backpacking are inherently dangerous. Anyone purchasing or using products sold by Just Hanging are personally responsible for getting proper instruction on their correct and safe use. The information provided in this or any other web site, and any information, tips, or advice given or implied by Just Hanging is solely for the purpose of making purchasing decisions and is not a substitute for proper instruction.

Disclaimer of Liability
Any person using any product purchased from Just Hanging assumes personal responsibility for any and all damages or injuries of any kind which may result from its use.

By purchasing products from Just Hanging, the customer acknowledges the potential risks involved with the use of these products and further agrees to hold harmless, indemnify, protect and defend Just Hanging against any incident or action involving the products purchased from Just Hanging.

Terms
Ordering goods from our website means that you agree to the Terms and Conditions set out below. When placing an order with Just Hanging, you are making an offer to purchase the goods contained within that order. We reserve the right to accept or decline that offer. All prices are shown in euro’s.

Product dimensions given are in centimeters, weights are express in ounces and/or grams and are approximate due to the nature of the processes we use. Please note that we may alter specifications of our products from time to time. Any changes will be indicated on this website. Each product is handmade and therefore unique. No two pieces may be the same. While every effort has been made to portray items accurately, no liability is accepted for any perceived variations between website depiction and actual product.

Prices are correct at the time of publishing. It may be necessary to change prices from time to time. Any price changes will not affect orders already placed to Just Hanging.

Products can be ordered from us using our online store. Please go to the online shopping section of the website, and follow the on screen instructions to add items to your order. The order becomes binding when accepted by us. Payment is due when your order is placed. Acknowledgement of orders will be sent by email.

Delivery
We build most products in weekly batches and ship at the end of each week. Orders for small items and accesories are normally built and shipped during our next weekly batch of work and will usually ship within one week. We use USPS Priority Mail and USPS First Class depending on the package size and weight. All hammocks and more expensive orders will be shipped using USPS Signature Required. All of our products are made individually so lead times can vary. Current lead times are posted on our home page and order page. We will normally ship products within these lead times, however as all products are handmade this may be extended at our discretion. Please order well in advance if you require delivery for a specific date, trip or event. All items in a single order will be shipped at the same time whenever possible, as such the item with the longest lead time will dictate the delivery date of all items.

Returns
Should you have a question or complaint about a product we provide, please contact us as soon as possible. If a mistake has been made with an order, at our discretion we will replace the product at no additional expense to the customer. We accept no liability for any failure to deliver goods you have ordered, for any delay in doing so, or for any damage or defect to goods delivered caused by any event or circumstances beyond our reasonable control. It is the customer’s responsibility to check all products received carefully, and report any problems as soon as possible.

Warranty
Just Hanging warrants all our products to be free of omissions, mistakes, and workmanship defects upon delivery to you. Please double check your order to make sure everything is correct before using your product. This warranty does not cover normal wear and tear, damage from UV exposure, abuse, age, accidents, improper care, or modifications made to our products. We are not able to cover fabric failure after an intial period of use. Fabrics can and do occasionally fail due to aging, damage, improper hang angle, etc.